Legal
Privacy Policy
How ZYOUS LTD collects, uses and protects your personal information when you visit this website or get in touch with us.
Last updated: 5 November 2026
Who we are
ZYOUS LTD (“ZYOUS”, “we” or “us”) is a specialist demolition, strip-out, site preparation and first-fix construction company registered in England and Wales under company number 01234567, with its registered office at 10 Example Street, London, EC1A 1AA, United Kingdom.
For the purposes of UK data protection law, we are the controller of the personal information described in this policy. If you have any questions about how we handle your information, email us at hello@zyous.example.
Information we collect
We only collect the information we need to respond to you and run our business. Depending on how you deal with us, this may include:
- Contact details you give us, such as your name, company, email address and phone number when you complete our enquiry form or contact us directly.
- Project information, such as details of your site, the scope of work, location and timescales, where you choose to share them.
- Correspondence, including the content of emails, calls and messages we exchange with you.
- Technical information, such as your IP address, browser type, device and the pages you visit, collected through cookies and similar technologies described in our Cookie Policy.
Our services are aimed at businesses and property owners, and we do not knowingly collect personal information from children.
How we use your information
We only use personal information where the law allows. The main purposes, and the lawful basis for each, are:
- To respond to your enquiry and prepare quotes or proposals, because you have asked us to take steps before entering into a contract.
- To deliver and manage our services, including site access and health and safety requirements, to perform a contract or meet our legal obligations.
- To keep our website secure and working properly, which is in our legitimate interest as a business.
- To understand how our website is used and to improve it, based on our legitimate interests or on your consent where the law requires it.
- To keep in touch about our services, based on your consent or our legitimate interest, and you can opt out at any time.
We do not sell your personal information, and we do not make automated decisions about you that have legal or similarly significant effects.
Who we share it with
We share personal information only where it is necessary, and only with:
- Service providers that help us run our website, email and IT systems, who may only act on our instructions.
- Professional advisers such as accountants, insurers and legal advisers.
- Subcontractors and project partners, where needed to deliver work you have asked us to carry out.
- Regulators, law enforcement or other authorities where we are legally required to do so.
Everyone we share information with is required to protect it appropriately and to use it only for the purposes we specify.
How long we keep it
We keep personal information only for as long as we need it. As a general guide, enquiries that do not lead to a contract are kept for up to 24 months, while client and project records are kept for as long as our contractual, insurance, health and safety, tax and legal obligations require, which can be up to 12 years for certain construction and contract records. When we no longer need information, we delete or anonymise it.
International transfers
Some of our service providers may process information outside the United Kingdom. Where that happens, we make sure appropriate safeguards are in place, such as an adequacy decision or the UK International Data Transfer Agreement or Addendum, so that your information stays protected to UK standards.
How we keep it secure
We use appropriate technical and organisational measures to protect personal information against loss, misuse and unauthorised access, including access controls, encryption in transit and confidentiality obligations for our team. No online system is completely secure, so please avoid sending sensitive information by email unless it is necessary.
Your rights
Under UK data protection law, you have the right to:
- Ask for a copy of the personal information we hold about you.
- Ask us to correct information that is inaccurate or incomplete.
- Ask us to delete your information in certain circumstances.
- Ask us to restrict how we use your information, or object to our use of it.
- Ask for your information in a portable format.
- Withdraw your consent at any time where we rely on it.
To use any of these rights, contact us using the details below. We may need to confirm your identity, and we will respond within one month of receiving your request.
Cookies
Our website uses cookies and similar technologies. You can read what we use, and how to manage your choices, in our Cookie Policy.
Links to other websites
Our website may link to third-party websites. We are not responsible for their content or privacy practices, so please read their policies before sharing personal information with them.
Changes to this policy
We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated shown at the top.
Contact us and complaints
For questions or requests, contact ZYOUS LTD at 10 Example Street, London, EC1A 1AA, United Kingdom, email hello@zyous.example or call +44 20 7946 0000.
If you are unhappy with how we have handled your information, you have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk or on 0303 123 1113. We would appreciate the chance to resolve your concern first.